Training

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Product Guidelines

Discover how to get the most out of your Scent Australia Home diffusers by following these essential product guidelines. From setup to maintenance, we've got you covered with simple steps to enhance your scenting experience.

Watch this video to learn how to connect your smart diffuser via Bluetooth and unlock its full potential. Scheduling, intensity control, and fragrance ordering are all at your fingertips with the Scent app.

  • Download - Download the app from the Apple App Store, Google Play Store, or Android.
  • Connect - Ensure Bluetooth is on, place your mobile within one metre of the diffuser, turn it on, and connect via the app.
  • Schedule - Schedule up to 5 intervals for working and pause times.
  • Adjust - Adjust fragrance strength by setting the run and pause times within
    the app. Longer run times increase the scent's intensity.
  • Order - Order new scents and refills directly through the app.

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Learn how to safely use your Element Diffuser and customise its settings for your perfect scent experience. This video covers everything from basic setup to adjusting fragrance intensity.

  • Caution - Use fragrance oil for air scenting only. Keep the diffuser upright, and away from children, pets, and hazardous materials.
  • Setup - Charge the diffuser fully, insert the oil bottle, secure the nozzle, and press the power button to start.
  • Adjust - Adjust runtime (1. 2 or 5 hours) with the on/off button. Control fragrance intensity by switching between standard and boost modes.
  • Clean - Clean the nozzle weekly with a cotton swab dipped in alcohol for optimal performance.

This video will guide you through the simple steps to replace your diffuser oil bottle. Remember to keep the diffuser upright at all times to prevent any spillage.

  • Gently unscrew the bottom of the diffuser by turning it counterclockwise. You will now see the old bottle inside.
  • Carefully unscrew the old bottle by turning it counterclockwise until it’s free.
  • Align the new bottle with the internal threads and screw it in clockwise until it’s securely fastened to avoid any leaks.
  • Finally, reattach the bottom of the diffuser by turning it clockwise.

    Maintaining Nozzle Cleanliness
    Over time, oil residue can build up on the diffuser nozzle, which may reduce its performance and place strain on the pump. To keep your diffuser working efficiently and prolong its life, clean the nozzle with a cleaning solution every 3 to 6 months. Regular cleaning will ensure smooth diffusion and help avoid potential damage caused by blockages.

This video will guide you through the proper technique to insert oil bottles and how often to clean your Element Diffuser for optimal performance and longevity.

  • Remove the metal cover and styrofoam from the nozzle. Insert the oil pipe into the bottle, and rotate the nozzle clockwise to secure it.
  • Re-insert the nozzle with the attached oil bottle into the diffuser, ensuring the air inlet is aligned with the indicator mark. Replace the
    cover.
  • Clean the nozzle 1-2 times per week to ensure optimal performance. • When the oil bottle is empty, fill it with rubbing alcohol (under 75% concentration), run the diffuser for 5 minutes, then clean the nozzle with a cotton swab dipped in rubbing alcohol.
  • Curious about how long your oils will last? Watch this video to understand the factors that impact fragrance longevity and how to maximise the life of your scent oils.
    Oil duration varies by intensity, airflow, fragrance strength, and nozzle cleanliness.
  • Clean the nozzle regularly to avoid reduced diffusion and strain on the pump.
  • Oils can last from 2 weeks up to 4 months depending on settings.

For more information on how to calculate how much oil you need, and how to introduce scent at a delicate level refer to the training video [Smart Diffuser Scent Calculator] and this helpful article from our library [Why Fragrance Should Always Be Introduced at a Delicate Level].

This guide serves as a general reference however, the longevity of fragrances may vary depending on several factors:

Personal Preference

Use a nose or a scent trail icon, something that signifies smell or fragrance intensity. This will visually connect to the idea of
personal scent preference

Fresh Air Circulation

Use an icon of an open window with wind or breeze lines. This will symbolise air flow and how it affects fragrance longevity.

Fragrance Potency

A flask or beaker icon, symbolising the strength or concentration of fragrance formulas, would help visualise the variation in potency.

Nozzle Cleanliness

A cleaning tool, like a brush and/or a spray bottle with a "sparkle" symbol showing cleanliness, would represent correct maintenance.

This video will show you how to effortlessly adjust the run-time and fragrance intensity of your diffuser, giving you complete control over your scenting environment.

  • Adjust diffusion run-time with the on/off button: 1, 2, or 5 hours.
  • When turned on, the diffuser defaults to Standard Mode, alternating 10 seconds on and 30 seconds off, operating at 33% power.
  • Choose your on/off interval times, the longer on times give more intense scent,
  • For stronger diffusion, press the mist output button to activate Boost Mode. This runs 60 seconds on and 10 seconds off at 85% power.
  • To return to Standard Mode, press the mist output button again.

This video guide will walk you through the proper steps to set up and maintain your reed diffuser. Learn when to replace the reeds for optimal fragrance performance, longevity, and effortless fragrance for your home. 

  • Place your diffuser in a high-traffic area like the living room, bathroom, or entryway for optimal scent distribution.
  • Place the reed sticks into the fragrance oil. The oil will naturally travel up the reeds, dispersing the scent into the air.
  • Every 1-2 weeks, flip the reeds to refresh the scent and keep the fragrance strong.
  • Use more reeds for a stronger scent or fewer for a lighter fragrance.
  • Over time, reeds can become saturated and less effective. Replace them every 3-4 months for optimal scent diffusion.

Shipping Rates (for parcels around 6kg):
• Melbourne to NSW: $28
• Melbourne to VIC: $13
• Melbourne to QLD: $25
• Melbourne to SA: $40
• Melbourne to WA: $30
• Express Shipping: Add 30% to the standard rate.
• Free Shipping: Orders over $50 qualify for free shipping!
• Shipping for international orders is calculated at checkout.
Please note, all delivery timeframes are estimates. Standard deliveries typically arrive within 2-7 business days, depending on your location. For regional and remote areas, delivery may take a little longer.
If you have any questions, our Customer Care Team is here to help.
For assistance with your order, you can email us at help@scentaustralia.com.au or call 1300 731 680. We're available Monday to Friday, 9am to 5pm AEST.

Contact us

Have a question about our diffusers or fragrances? We're here to help.

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Available 1pm to 7pm (AEST)

help@sahome.com.au
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