Eastern Oil Tester Strip

SHIPPING

We can ship to any address in the world. If you require further assistance, please email us at support@scentaustraliahome.com.au

Shipping costs to:

Australia: 
- FREE for Australian orders over $50
- $9 for Australian orders under $50

New Zealand: 
- $40 flat rate

Worldwide
- Prices will vary, please contact us for a quote

RETURNS POLICY

Returns

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Refunds

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.

This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Returns Procedure

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Customer Assistance

For help with anything at all, please email us at support@scentaustraliahome.com.au and we'll assist you with whatever you need.