FREE SHIPPING ON ORDERS OVER $50
Features
No maintenance necessary simply add more oil to increase the scent or change the aroma. Note that its possible the scents will mix resulting in beautiful new aromas!
*When using our wooden diffuser it is recommended you only use a single fragrance, as the scent sinks through the wood.
SHIPPING
We can ship to any address in the world. If you require further assistance, please email us at support@scentaustraliahome.com.au
Shipping costs to:
Australia:
- FREE for Australian orders over $50
- $9 for Australian orders under $50
New Zealand:
- $40 flat rate
Worldwide
- Prices auto calculated at checkout.
RETURN AND EXCHANGE PROCEDURES
Return and exchange
If you return an item in its *original condition, requesting a refund/exchange within 30 days of receiving it, we'll give you a full refund by way of the original payment method. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
If you request a refund for an item during the above time frames but you can't return it to us for some reason, please get in touch - but any refund will be at our discretion.
We don't accept returns for unwanted items after the relevant returns period above. If you try to make a return, we may have to send it back to your default delivery address and ask you to cover the delivery costs.
*Original condition
If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund and we may have to send it back to you (and ask you to cover the delivery costs). All items are inspected on return.
Returning a faulty or incorrect item
As soon as you discover a fault, please contact our Customer Care Team using one of the options below. You'll need to provide your order number, details of the faulty item, and a photo or video of the fault.
https://www.scentaustraliahome.com.au/pages/warranty
Direct: 1300 731 680
Experience Scent Australia Home Today
Have questions? Contact us
FREE Shipping On Order over $50
Adding product to your cart
Features
No maintenance necessary simply add more oil to increase the scent or change the aroma. Note that its possible the scents will mix resulting in beautiful new aromas!
*When using our wooden diffuser it is recommended you only use a single fragrance, as the scent sinks through the wood.
SHIPPING
We can ship to any address in the world. If you require further assistance, please email us at support@scentaustraliahome.com.au
Shipping costs to:
Australia:
- FREE for Australian orders over $50
- $9 for Australian orders under $50
New Zealand:
- $40 flat rate
Worldwide
- Prices auto calculated at checkout.
RETURN AND EXCHANGE PROCEDURES
Return and exchange
If you return an item in its *original condition, requesting a refund/exchange within 30 days of receiving it, we'll give you a full refund by way of the original payment method. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
If you request a refund for an item during the above time frames but you can't return it to us for some reason, please get in touch - but any refund will be at our discretion.
We don't accept returns for unwanted items after the relevant returns period above. If you try to make a return, we may have to send it back to your default delivery address and ask you to cover the delivery costs.
*Original condition
If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund and we may have to send it back to you (and ask you to cover the delivery costs). All items are inspected on return.
Returning a faulty or incorrect item
As soon as you discover a fault, please contact our Customer Care Team using one of the options below. You'll need to provide your order number, details of the faulty item, and a photo or video of the fault.
https://www.scentaustraliahome.com.au/pages/warranty
Direct: 1300 731 680