Our Returns Center is for our 30 Days Change of Mind policy whereas our Warranty Center is for defective product claims within 12 months of the purchase date.

You can exchange a product due to a change of mind within 30 days of it being dispatched by us, providing it's unused and in its original packaging.

Please note shipping costs for the return are at your expense. Exchanges will be processed within 7 working days from the date the returned goods are received. We recommend that proof of postage is obtained for your return, in the unlikely event that we do not receive the parcel.

Please note: our returns policy excludes custom-made orders. Custom orders are final, and cannot be returned.

We accept the return of all products under the 30 Days Change of Mind policy providing it’s unused and in its original packaging.

We also accept the return of any items that have been damaged in transit or are defective on arrival. We will provide a refund or replacement for these items. 

If you would like to return an item, please click here to be directed to our Returns Center. 

We’re so sorry to hear that you have received a damaged item.

Please lodge an enquiry through our Returns Center and we will provide a replacement or refund for the damaged item. 

We accept the return of all products under the 30 Days Change of Mind policy providing it’s unused and in its original packaging. 

You are welcome to request an exchange for an item under this policy.

Please lodge an enquiry through our Returns Center and we will provide an exchange for the returned item.